← Nearby Secrets

Support

We're here to help. Find answers below or reach out to us directly.

Contact Us

Email: support@nearbysecrets.com

We typically respond within 24 hours.

Frequently Asked Questions

What is Nearby Secrets?

Nearby Secrets is an anonymous, location-based social app where you can share confessions and thoughts with people around you. Your identity is protected behind a unique SIR code.

How does anonymity work?

When you sign up, you get a randomly generated identity code (e.g., SIR-042-TR). Your real name, email, and personal info are never visible to other users.

Why does the app need my location?

Nearby Secrets is location-based — it shows you posts from people near your current location and displays Hot Zones on the map. You can revoke location access anytime in iOS Settings, but core features require it.

Are my direct messages private?

Yes. All direct messages use end-to-end encryption (AES-256-GCM with X25519 key exchange). Only you and the recipient can read them. We cannot access message content.

How do I report inappropriate content?

Tap the three-dot menu on any post or message and select "Report". You can choose from 9 report categories. Our moderation team reviews all reports.

How do I block a user?

Go to the user's profile and tap "Block". Blocked users cannot see your posts or send you messages.

How do I delete my account?

Go to Settings > Delete Account. This permanently removes all your data, posts, and messages. This action cannot be undone.

What is the minimum age requirement?

You must be at least 17 years old to use Nearby Secrets. Age verification is required during sign-up.

I'm having trouble signing in

Make sure you're using the same sign-in method (Apple, Google, or email) you originally registered with. If you forgot your email password, use the "Forgot Password" option on the sign-in screen. If the issue persists, email us at support@nearbysecrets.com.